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At CLUTCH, a division of 24G, we create digital experiences that power some of the worlds most iconic events and brands. Our team brings together talented developers, designers, strategists, and experiential specialists to craft interactive activations that captivate audiences, tell compelling stories, and deliver measurable results.Were looking for a driven and personable Account Manager to join our growing team. In this role, youll manage client relationships, guide projects from kickoff to execution, and ensure our experiences deliver maximum impact. Youll collaborate closely with internal teamsPMs, creative, development, and productionto keep programs aligned, on-budget, and on-track.If you're highly organized, client-focused, and excited by the world of experiential and live events, this is the role for you.Roles and ResponsibilitiesBuild strong, trust-based relationships with clients through clear communication and proactive engagementUnderstand client goals and translate them into actionable plans for cross-functional teamsManage budgets, timing, and scope to keep projects aligned with expectationsDevelop presentations and proposals that articulate project vision, strategy, and valueEnsure client feedback is gathered, documented, and integrated effectivelyServe as the primary point of contact throughout the project lifecyclePartner with Project Managers to support smooth execution and transparent communicationSupport onsite deployments during key events, occasionally traveling as neededIdentify opportunities for account growth and value-adding recommendationsWhat you need to succeedStrong organizational and planning skills, with the ability to manage multiple prioritiesSolid budgeting and financial awareness, including forecasting project costs and needsExcellent communication and presentation skills - comfortable leading conversations and explaining complex ideas with clarityAbility to follow unique client processes while proactively asking clarifying questions when neededA collaborative mindset and willingness to work closely with cross-functional teamsHigh attention to detail with the foresight to spot risks before they escalateClient-focused approach with empathy, professionalism, and diplomacyA positive, can do attitude that thrives in fast-paced environmentsOutgoing, personable, and effective in relationship-buildingRequired QualificationsExperience in client-facing roles (account management, customer success, project coordination, or similar)Experience managing timelines, deliverables, or budgets in a professional settingStrong written and verbal communication skillsPreferred ExperienceExperience using CRM tools such as HubSpotExperience working in events, experiential marketing, or agency environmentsBackground or exposure to digital event experiences (virtual, hybrid, interactive, or technology focused activations)Experience collaborating with creative, technical, or production teamsDegrees in Marketing, Communications, Business, Public Relations, or Event ManagementExperience specifically in event or experiential marketingHow performance will be measuredClient Satisfaction: Ability to build trust and maintain positive relationshipsProject Stewardship: Managing scope, budget, communication, and expectations effectivelyCollaboration: Partnering smoothly with internal teams and contributing to a positive workflowGrowth & Initiative: Proactively identifying opportunities and improving processesImpact on Accounts: Retention, expansion, and effectiveness of client engagementsLife at CLUTCHComplimentary Drinks and CoffeeOpen, Collaborative Work EnvironmentDog-Friendly Office Bring your well-behaved, friendly pup to work!Medical, dental, and visionLife Insurance & Disability CoverageVoya 401(k) Plan + matchFlexible Time OffThis job description is intended to outline those functions typically performed by individuals assigned to this classification. This description is not intended to be all - inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility. 24G reserves the right to change or assign to this position as required.W2 only - We are not offering sponsorship at this time.Local candidates only - this is a hybrid role.24G, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, Veteran status, gender, sexual orientation or disability.Powered by JazzHRc0btRACQZh

1 Jobs Found

24G

Experiential Account Manager

1 week ago   Marketing & Communication   New York City Full-time   $
At CLUTCH, a division of 24G, we create digital experiences that power some of the world’s most iconic events and brands. Our team brings together talented developers, designers, s...