Who were looking forRole: Client PartnerSupervisory Responsibility: This role does not currently have direct reports.Location: We are a remote-first company but we prioritize candidates in New York City, Chicago, D.C., and San Francisco given the customer requirements of this role. We have office spaces available in all of our hubs.Travel: This role will travel as needed for in-person customer meetings and industry conferences. Note, Knit does US All Team, in-person company events 2x per year.A Little About UsKnit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, weve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands including Amazon, T-Mobile, Mars, NASCAR, and more. Were on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate and we need your help to push the limits of whats possible.Overview & ResponsibilitiesThe Client Partner will play a critical role in driving Knits growth by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts.Youll own a portfolio of 1020 enterprise accountssome existing, some newwith the mandate to retain, grow, and strategically expand them across business units and markets. Acting as the commercial quarterback, youll lead renewals, upsells, and cross-sells while prospecting into new divisions and organizations to grow your book of business.Youll join a team thats building something category-definingand youll help shape how some of the worlds most respected brands uncover and activate insights through AI-native research.This is a high-impact, consultative sales role that blends strategic relationship management with commercial ownership. Youll collaborate closely with Customer Success, Research, and Product to ensure clients are realizing value while uncovering new ways Knit can help them succeed.Primary ResponsibilitiesOwn and grow a portfolio of 1020 enterprise accounts, including both existing clients and targeted net-new logosDrive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over yearUncover and pursue new opportunities within existing and prospective accountsidentifying new business units, teams, and use cases where Knits platform can deliver valueAct as a strategic advisor to senior Insights, Analytics, and Marketing leaders, helping them expand how they use Knits AI-native platform across teams and business challengesDevelop and execute account plans that identify whitespace, prioritize client goals, map key stakeholders, and drive consistent revenue growthLead commercial negotiationsowning renewals, upsells, and cross-sells in collaboration with Sales Leadership Collaborate deeply with Customer Success, Research, and Product to ensure clients realize full value from Knit today - and evolve alongside our platform as new capabilities emergeRepresent Knit externally at conferences, client summits, and industry events, strengthening brand visibility and deepening client relationshipsMaintain high standards for pipeline integrity, forecasting accuracy, and documentation across every stage of the renewal and expansion processWhat Success Looks Like -- Youll be measured primarily by:Net-New Revenue: Securing new enterprise partnerships and expanding Knits presence across target accountsNet Revenue Retention (NRR): Expanding overall revenue within your account portfolio through renewals, upsells, and cross-sellsRenewal Rate: Consistently securing on-time, value-driven renewalsSales Excellence: Managing disciplined account plans, accurate forecasts, and clear collaboration across internal teamsKey Skills & ExperiencesA successful candidate for this role has deep experience managing strategic enterprise accountsparticularly within the Insights, Analytics, or Marketing ecosystem. This role is ideal for someone who thrives in consultative selling, complex relationship management, and commercial ownership.Required:7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industryExperience autonomously owning and leading customer relationships and entering new buying centers within existing Enterprise accountsWe are specifically looking for individuals who have supported clients at Fortune 500 companies, with Insights titles (including but not limited to Chief Research/Insights Officers, VP, director-level and above)Experience selling $100K+ contracts to clients at Fortune 500 companies and managing $1M+ Enterprise relationshipsProven success managing Fortune 500 clients with multi-business-unit complexityConsistent track record of hitting or exceeding growth, renewal, or NRR targetsExperience leading commercial negotiations for six- and seven-figure contractsConsultative, discovery-led approach with exceptional listening and problem-solving skillsHighly organized, with disciplined pipeline and account managementStrong collaboration skillsadept at leading cross-functional teams across Customer Success, Research, and ProductA builders mindsetcomfortable navigating ambiguity and energized by shaping processes as we scaleNice to Haves:Background in SaaS, AI, or technology-enabled services that drive strategic business decisionsExperience managing global or multi-market client portfoliosHistory of success in high-growth or startup environments where playbooks are still being writtenBenefitsUpon joining the Knit team, you will receive a competitive salary + commission plan, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more!SalaryIn accordance with New York pay transparency requirements, the expected base salary range for this role is $120,000$160,000 annually, with an additional variable compensation opportunity equal to 50% of base salary. Final compensation will be determined based on the candidates level, experience, and qualifications upon joining Knit.Our Company Values -We are the Championship Team. This means we:Are 1% better every day: We approach situations with a growth mindset and ask, How can we make the business better? and What would it take? Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on itPowered by JazzHRYRzI77OaRg