Senior Business Systems Analyst - Tech Full-time Job

Qualifications

•This Senior Business Systems Analyst role is a unique opportunity to become a key subject matter expert in Field Access, ensuring a consistent field authorization experience across a wide portfolio of field-facing applications

•Bachelor’s degree in Computer Science, similar field, or equivalent work experience

•5-7 years of relevant experience required

•5+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation

•Expert level analysis skills including ability to identify patterns, potential issues and then translate those into functional and test requirements

•Expert level understanding of business functional areas and management issues as well as the IT organizations systems and capabilities

•Knowledge of and ability to effectively use the appropriate modeling methodologies and tool-sets, requirements management methodologies and tool-sets, requirements visualization methods and tool-sets, and artifact versioning tools

•Exceptional written and verbal communication skills

Responsibilities

•As a Field Access subject matter expert, this role will support projects from concept to implementation, conduct analysis on a variety of business and technology issues and present findings to stakeholders, as well as support the operations team in trouble-shooting field access incidents

•Key areas of focus include: Supporting project delivery, conducting technology assessments and supporting incident management

•Actively contribute to project deliverables

•Ensure consistency in authorization requirements and testing activities as well as adherence to authorization governance policies

•Act as the project analyst on certain projects, which could include sole responsibility for access requirements definition and or testing for the project

•Analyze complex business and technical issues, proactively using input and data from a variety of sources

•Document and present results of analysis to stakeholders at varying levels in the business and technology organizations

•As needed, provide assistance in investigation and resolution of field access incidents

•Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project

•Leverage domain expertise and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible

•Select appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project

•Educate business partners on systems capabilities and the feasibility of developing specific solutions

•Leverage technical knowledge and business acumen to manage effective working relationships with technology teams and business partners at management and end user levels

•Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs

•Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture

•Prepare estimates of Business System Analyst work efforts for assigned projects

•Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation

•Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements

•Actively champion and contribute to the continuous improvement of business systems analysis best practices, using innovative ideas to increase effectiveness of the overall analyst organization

•Provide subject matter expertise in areas including strategy/approach, requirements gathering, process modeling, use cases and other areas of expertise based on established business analysis tools and techniques

•Proactively mentor others in the business analyst practitioner community