Manager, Clinical Training Full-time Job

Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you’ll make an impact:

Develop overarching HCPs courses strategy and methodology for multiple programs including selecting and qualifying vendors, key project targeting and development management, delivery of core curricula, strategy to obtain KOLs input and key clinical assessments, development of substantiation targets and oversee approval of materials

Develop and own tactics (e.g., virtual symposiums, digital content) for large scale programs that support the strategy and access new training methodologies as incorporated into product launches as appropriate

Identify, engage independently, and influence KOLs to develop strategically aligned messages on EW programs

Create and manage all product and/or program related training documents and educational tools from program planning to execution

Develop the strategy for the effective launch, management and execution of existing and new programs, related trainings and projects intended to maximize product/procedural outcomes

Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, clinical field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions

Manage relationships with multiple vendors

Maintain awareness and alignment with existing guidelines and regional practices and ensure training content aligns

Other incidental duties: Ensure global and regional product use is as intended and procedural outcomes are maximized, when developing product related training initiatives and are aligned in all regions.

What you'll need (Required):

Bachelor's Degree 5 years years experience of work experience in sales, marketing, or healthcare industry Required or

Master's Degree or equivalent 3 years years experience of work experience in sales, marketing, or healthcare industry Preferred

What else we look for (Preferred):

Proven successful organizational and project management skills

Proven expertise in Microsoft Office Suite

Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

Recognized as an expert in own area with specialized depth within the organization

Expert understanding of related aspects of professional event concepts and principles

Expert knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

Expert knowledge and understanding expertise in event management strategies: speaker management, content development, attendee/invite strategies

Expert knowledge of regulatory and AdvaMed requirements

Demonstrated ability to develop professional education relationships with teams in all regions and drive alignment in training and objectives in product use criteria

Strict attention to detail

Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

Ability to manage competing priorities in a fast paced environment

Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management

Must be able influence and guide stakeholders

Consult in project setting within specific professional education area

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences (NYSE: EW), is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.
We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.
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